Summary

• I am a highly motivated and results-oriented IT Support professional experience at EFS Company (March 2024 - Present). In my role, I have successfully provided technical support to a wide range of users, resolving their IT- related issues efficiently and effectively. I possess a strong understanding of various IT systems and software applications, and I am proficient in troubleshooting and problem-solving techniques. I am a team player with excellent communication and interpersonal skills, and I am committed to delivering exceptional customer service.

   Work Experience

• 
  IT Support Officer
  EFSIM Facilities Management Company | Mar 2024 - Present (8 months)

• 
  Marketing
  Sakani Saudi Ministry of Housing | May 2020 - Dec 2020 (7 months)

• 
  Salesperson
  DAR AL-BAYAN REAL ESTATE | 2017 - 2019 (2 years)

   Education

• 
  University of Tabuk
  Bachelor's Degree, Information Technology | 2018 - 2024

• 
  Embassy English - San Diego, California
  ENGLISH LANGUAGE AND LITERATURE/LETTERS | 2015 - 2016

• 
  Ryadd Saleheen
  High School - I graduated with an excellent grade | 2012 - 2015

   Licenses & Certifications

• 
  Allied Engineering Specialist
  Saudi Council of Engineers | Issued Mar 2024 - Expires Mar 2025
  Credential ID 1016905

• 
  E-Commerce Authentication Certificate
  Saudi Business Center | Issued May 2024 - Expires May 2025
  Credential ID 0000013401

• 
  Freelancing Practitioner Certificate
  Ministry of Human Resources and Social Development | Issued May 2024 - Expires May 2025
  Credential ID FL-701481109

   Skills

• 
  Programming • Problem Solving • Networking • IT Hardware Support • Software Development • Communication • Customer Service • Interpersonal Skills • Organization Skills • Python (Programming Language)